Returns & Exchanges
We want you to love your Away pieces, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, which will be sent directly to your registered email address.
Pack Your Items
Securely place the items in their original shipping box or a similar mailer, ensuring the prepaid label is clearly visible on the outside.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing